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Best Auto Repair, Retsof

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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

what our customers say

Mike and his team were amazing; it's like a new car. Thanks guys.
P

THANK YOU for bailing me out of a tight jam!! I would have never made the road trip back to Denver with that bad wheel bearing. You guys really saved my butt - Fair price, fast service, years of knowledge... VanGelder's Auto is top tier!!!
L

After spending many years in the parts and auto repair field I feel the staff are very professional and work closely with the consumer to solve their issues. The business has the latest in equipment and repair data to solve the many problems that arise with today's complicated computer controlled systems. Would certainly suggest that you give them a try and don't hesitate to ask questions about your issues. I'm sure the staff will go above and beyond to answer your concerns about the repairs needed.
W

I absolutely love coming here. They remember me, my vehicles and are genuinely caring about their customers. Thank you as always for your more than efficient service and outstanding work!
C

Good friendly people. Good prices and work is always done when they say.
M

Great team of mechanics. Friendly and reliable. Great service.
T

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